Snowise Technologies
Fractional Customer Success
Strategic leadership. Proven playbooks. Execution without the overhead.
Snowise offers fractional post-sales consulting to help you scale revenue and retention—without hiring full-time. We bring the strategy, systems, and templates so your team can operate like pros.
Advising
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Executive guidance on post-sales GTM
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Metrics, milestones, and customer journey mapping
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Hands-on coaching for CSMs and post-sales teams
Artifacts
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Success plan frameworks
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QBR templates and business review decks
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Onboarding flows and handoff playbooks
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Health scoring, escalation workflows, and more
Our Offerings
We customize each service package to meet the business's unique needs.
Starter package
"Get us going" - $10,000 initial (3-month minimum)
For startups with minimal to no post-sales operations in place
Deliverables:
Slack channel with direct access
Success plan templates
Business review templates
Initial customer journey flow mapping
Initial health score creation
1:1 advising for leadership and ICs
Then: $2,000/month (month-to-month)
Access: 4 hours/week for 3 months, then 2 hours/week
Strategic package
"Help us scale" - $25,000/year flat
For companies with existing CS
Everything in Starter plus:
Comp plans + career ladders
Hiring support
Tooling review + audit
Cross functional GTM alignment
Ops templates (e.g., red account reviews)
Advanced health + complexity scoring
Access: 4 hours/week
Happy Clients
“Snowise simplified an incredibly complex post-sales world for us in a way we didn’t think was possible.
Their expertise and guidance helped us implement a customized post-sales operation and strategy at a fraction of the cost and time. I’d recommend any startup or company needing to reevaluate their CS motions to work with Snowise.”
Daniel Martushev, Head of Solutions Engineering